Critical Conversations Mastery Program

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CRITICAL CONVERSATIONS MASTER PROGRAM Includes: • 5 x 45 minute 1:1 sessions with Dr. Jeremy Lucabaugh (Critical Conversations & Negotiation Coach | Industrial/Organizational Psychology Consultant) • 16PF Assessment - Personality & Competency Development Report for coaching basis. • Personalized 35+ page personality report, complete with in-depth interpretation, strengths & development tips, & feedback prompts. • Customized written plan for ongoing success • Critical conversations videos • Critical conversations templates • Critical conversations mini-course • 19-minute follow up session (recommended within two weeks of the last session) • Lifetime access to the Critical Conversations Group Forum for continued support. HOW THINGS WILL CHANGE FOR YOU AFTER THE VLAB, DEPENDING ON YOUR NEEDS - You will: • Be able to eliminate ‘future fear’ to clear the mind of your peer. • Know what to do with obvious skepticism • Learn the perfect questions to ask when you get cornered or stuck. • Be able to knock down or bypass defense mechanisms and mental barriers. • Know how to uncover hesitations & what to do once you have identified them. • Know how to phrase vital questions to prevent your peer from becoming defensive and having to ‘defend their honor’. • Be able to effectively use tactical silence to buy time, gain understanding, & build trust. • Recognize defensive patterns & lead conversations to a place better than where they normally go. • Use proper probing techniques to drill down to the actual issue. • Know how to get your peer to solve the problem that you are facing (taking much of the weight off you). • Prevent being taken advantage of. • Know what to do when emotion creeps into the conversation. • Learn how to get buy-in for your ideas. • Know how to effectively express ideas & dissent. • Be able to de-escalate sensitive situations. • Enhance employee goal setting & productivity. • Know how to provide better feedback. • Know how to generate empathy. • Know how to more effectively navigate inter-office politics. • Learn the 3-minute secret to preventing hours of misunderstanding & productivity loss. • Be able to effectively manage energy ‘in the room while leading virtual meetings. • Know how to get real commitment, action & avoid the ‘fake yes'.

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