Winning Deals for Sales Teams

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Workshop Includes: • 45-Minute Workshop with Dr. Jeremy Lucabaugh (Critical Conversations & Negotiation Coach | Industrial/Organizational Psychology Consultant) • 19-minute follow up session (recommended within two weeks after workshop) • One-month free access to the Critical Conversations Group Forum. Keywords: Negotiation; Buy-in; Conflict; De-escalation; Ideas and Dissent; Emotion Creep; Employee Motivation; Tactical Silence; Defense Mechanisms; Real Commitment; Problem Solving; Defensiveness; Empathy; Virtual Meetings; Skepticism. How things will change for you after the workshop, depending on your needs: • You will be able to eliminate ‘future fear’ to clear the mind of your client. • You will know what to do with obvious skepticism • You will learn the perfect questions to ask when you get cornered or stuck. • You will know how to get real commitment, action, and avoid the ‘fake yes’. • You will be able to de-escalate sensitive situations. • You will prevent yourself from being taken advantage of. • You will learn how to get buy-in for your product or service. • You will know how to effectively express ideas and dissent. • You will know the techniques to effectively handle any conflict. • You will know exactly what to do when emotion creeps into the conversation. • You will be able to effectively use tactical silence to buy time, gain understanding, and build trust. • You will recognize defensive patterns and lead conversations to a place better than where they normally go. • You will be able to apply the proper probing techniques to drill down to the actual issue faced. • You will know how to get your peer to solve the problem that you are facing (taking much of the weight off you). • You will learn how to effectively express ideas and dissent. • You will be able to knock down or bypass defense mechanisms and mental barriers. • You will know how to uncover hesitations and what to do once you have identified them. • You will know how to phrase vital questions to prevent your client from becoming defensive and having to ‘defend their honor’. • You will know what to say to generate empathy for you. • You will be able to effectively manage energy ‘in the room’ while leading virtual meetings.

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